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Explore the Rules That Govern Your Account

These Terms and Conditions set out the full agreement between you and autospin88 when you open an account, make deposits via DANA, OVO, GoPay or QRIS, and interact…

Applies to all Indonesia accountsCovers DANA, OVO, GoPay, QRISUpdated with current policy languageContact us to request clarificationDepends on local law
autospin88 Explore the Rules That Govern Your Account
POLICY CONTACT PATHS

Get Answers on Our Terms Directly

If any clause in these Terms and Conditions is unclear, our support team is available around the clock to walk you through the specific section that applies to your account situation. Reach us through the channel that suits you — live chat, email or WhatsApp — and quote the clause number so we can respond with precision rather than a generic reply.

Team online

Live Chat

Available 24 hours a day, 7 days a week through the chat icon in the bottom-right corner of every page. Quote a clause number for a precise answer about our Terms and Conditions.

Email Support

Send a written query to our policy team at the address listed on the Contact page. We aim to respond within 6 hours for Terms and Conditions questions requiring a detailed written record.

WhatsApp

For quick clarifications on a specific term — withdrawal conditions, account eligibility, or payment rules — message our WhatsApp line and receive a response from a trained policy agent.

ACCOUNT AND DATA POLICY

See How autospin88 Handles Your Account

Beyond the access rules, our Terms and Conditions define exactly how we collect, store and use the data tied to your account — from the moment you submit…

Data Collection

We collect only the information needed to run your account: name, email, phone number and payment details for DANA, OVO…

Cookie Policy

Our platform uses session cookies to keep you logged in and analytics cookies to improve page performance.

Account Security

Your password is hashed and never stored in plain text.

Data Retention

We retain your account data for the period your account is active plus 5 years after closure, in line with…

Requesting Changes

To update personal data — such as the phone number linked to your OVO or DANA account — submit a…

Policy Contact

For formal Terms and Conditions queries — including data access requests or complaints about how a clause was applied to…

Open Questions About Our Terms, Answered

These are the questions we hear most often from Indonesian account holders about how our Terms and Conditions work in practice. If your question is not here, our 24/7 Live Chat team can point you to the exact clause that applies.

The complete Terms and Conditions are published at autospin88.best/terms-conditions/ and are updated in place whenever a revision is made. The effective date appears at the top of the document so you always know which version applies to your account.

We send an email notification to the address on your account at least 7 days before any material change takes effect. The notification includes a summary of what changed and a direct link to the updated clause so you do not need to re-read the entire document.

Yes — the same core terms govern all payment methods. Each payment rail has its own sub-clause covering wallet limits and processing times, but your rights regarding disputes, refunds and account closure are identical regardless of whether you funded via DANA, OVO, GoPay or QRIS.

Yes. If a revised term does not work for you, contact our Live Chat or email support before the effective date shown in the notification. We will process your account closure and release any withdrawable balance within 3 business days of your request.

Your personal information is retained for 5 years after closure for financial compliance purposes, then permanently deleted. During that retention window, the data is not used for marketing and is not shared with any third party outside of legal obligations.

Eligibility to open and operate an account on autospin88 depends on local law in your region of Indonesia. You confirm upon registration that you meet the legal requirements applicable to your location, and we may request documentation to verify this at any point.

Raise a dispute through Live Chat, quoting your account ID and the clause you believe was applied incorrectly. Our policy team reviews all disputes within 48 hours and responds with a written outcome that references the relevant clause by number.